Lucy Hospitality
Tools built for the people who meet the guest
We build digital tools for the hospitality industry — for teams working shifts, meeting guests every day, with no time to hunt for information. Two products today. A third on the way.
Trusted by hospitality leaders
Lucy Frontline is the product behind our hospitality solution.
01 — Lucy Frontline
Communication that leaves no one behind
A communication tool built specifically for frontline work — with everything you need, in one place. Breaks down silos, saves time with AI, and makes everyday work easier for every team member.
- →Breaks down silos — all internal communication in one channel
- →Saves time — AI handles reports, translations and work orders
- →Makes everyday work easier — onboarding and routines always within reach
Shift reports
Staff log their shifts. Lucy compiles them automatically and sends an overview each morning.
Automatic translation
Every message and report is translated into the team member's native language.
Onboarding & training
Create and send onboarding material directly through Lucy. Tailored by role and department.
Work orders
Simple issue reporting and follow-up. With real-time notifications on mobile or watch.
Add-on
Employee survey
Robust employee survey with analysis and reporting to understand your team's needs.
02 — Conference Planner
Plan conferences smarter. All in one place. Full control.
Lucy Conference Planner brings it all together — registration, dietary needs, schedule and client dialogue — in one smart workflow. You get time back. And you stay in control.
This was our clients' everyday
Manual workflows, scattered information and a constant risk of mistakes. Sound familiar?
Excel sheets in multiple versions
Special dietary requests at the last minute
Unclear dialogue with the client
Upsell that never happened
"We realised that if our clients were going to become more efficient, we needed a system that brought everything together. A tool that gave us control and time to focus on what really creates value."
Shared workspace
Lets the client answer questions and make their own selections directly.
Dietary & allergies
Automatic handling of special diets and allergies. No more manual compilation.
Dietary options
- Lacto-ovo vegetarianedit
- Celiacedit
- No dietary preferenceedit
- 100% plant basededit
- Veganedit
Schedule & cockpit
A full overview of the event in one central cockpit. All updates in one place.
Day 1
Attendees arrive
No time set
Fika
No time set
Day 2
Workshop
No time set
Attendees depart
No time set
Dialogue & comments
All communication in one place. No more email chains or lost messages.
less than a minute ago
Please get back to me if you have any questions! /Celina
The result
Measurable improvements from day one.
30% less time
Drastically reduced time on administration and manual work.
Automatic reminders
Every deadline. Every reminder. Without lifting a finger.
Clearer client dialogue
All communication in one place creates transparency.
Increased upsell
Visual add-ons make it easy to offer more.
From spreadsheet row to visual upsell
See the difference in how you present upsell options.
Before
A spreadsheet row that's easy to miss
| Activity | Price | Booked |
|---|---|---|
| Wine Tasting | 50€/p | Yes/No |
| Sauna | 12€/p | Yes/No |
| Silent Disco | 35€/p | Yes/No |
| Dinner Cruise | 85€/p | Yes/No |
After
A visually compelling product catalogue
Do you wish to book a teambuilding?
Most of our guests book Stallet, where it's easy to relax and share both laughter and focused time together. Stallet is especially well suited for groups who prefer not to take part in an outdoor activity.
Price: SEK 4,500 + SEK 295 per participant
Who is it for?
Designed for anyone who runs conferences and events.
Conference venues
Professional meeting spaces that want to streamline the booking process.
Hotels
Hotels with conference facilities that want to deliver better service.
Event agencies
Agencies running multiple events that need efficient tools.
Companies
Companies with recurring events that want to professionalise the process.
Product 03
More coming soon
We're working on the next product in the Lucy Hospitality family. Want to be the first to know? Get in touch.
Book a demo
See how Lucy Hospitality works in your operation. We'll show you in 30 minutes.